Last updated: July 2026
These Terms of Use (“Terms”) govern your use of the Nevö mobile application and related cloud services (“Nevö” or the “Service”). Nevö is operated by Righthere Oy (“Righthere”, “we”, “us”).
By installing, accessing or using Nevö, you agree to these Terms. If you do not agree, do not use the Service.
Righthere Oy
Erkki Koiso-Kanttilan katu 1
90014 University of Oulu
Finland
Business ID: 2893031-4
Contact: petri@righthere.fi
Support: tuki@righthere.fi
Nevö is a general-purpose reminder and alarm communication application. It allows users and paired devices to:
The same Nevö installation may both send and receive reminders.
Nevö is not an emergency communication service, medical device, healthcare service, monitoring service or guaranteed delivery service.
Nevö is intended primarily for adults, parents, guardians and users aged 13 or older.
A person under 13 may use Nevö only on a device that has been set up, paired and supervised by a parent or legal guardian. The parent or guardian must authorise the child’s use, manage connections and ensure that reminder content is appropriate.
Children under 13 must not independently accept these Terms, manage pairings or connections, or use Nevö without parental or guardian supervision.
If the law applicable in the user’s country requires a higher age or additional parental authorisation, that requirement applies.
Nevö is not directed primarily at children and is not a children’s social network or public communication service.
Nevö may create an anonymous or other device-linked service identity to operate pairing, reminder delivery and synchronisation.
You are responsible for access to your device and for actions performed through your Nevö installation.
Pairing requires an intentional QR-code or link-based process. You must not:
A receiving user may remove or revoke a connection at any time. After revocation, the removed connection must no longer be used to send new reminders to that device.
Nevö uses an automatically generated anonymous service identity. Righthere does not collect an email address, phone number or other account credential that would alone allow support staff to locate a specific anonymous user’s data.
You can delete the anonymous service identity and associated cloud data from the device while that identity is still available, using Settings → Delete data. This action deletes the Firebase anonymous identity and the associated server-side data that Nevö is able to delete, including active connections, reminder data and notification tokens, except information that Righthere is legally required to retain.
Uninstalling Nevö does not by itself guarantee deletion of associated cloud data. If you want the cloud data deleted, use Settings → Delete data before uninstalling the application.
Each installation also has a data recovery code shown in Settings. If you contact support about deletion and cannot use the in-app path, provide that code (together with nickname and approximate usage times) so we can try to locate matching records. Without such identifying details, support cannot normally locate or delete a specific anonymous user’s data after the application has been removed or the anonymous identity has been lost.
You are responsible for:
Do not use Nevö to:
Nevö may use a third-party artificial-intelligence service to interpret natural-language reminder input and convert it into structured reminder details.
AI-generated interpretations may be incorrect, incomplete or ambiguous. Nevö may misunderstand, among other things:
Before a reminder is created, Nevö presents the interpreted recipient, message and scheduled time for confirmation. You are responsible for reviewing and correcting those details.
Nevö must not automatically create or send an AI-parsed reminder without the confirmation required by the application flow.
Where available, manual creation or editing should be used if AI parsing is unavailable or produces an incorrect result.
Nevö uses device alarms, notifications, internet services and operating-system features. Delivery, timing, sound, visibility and cancellation may be affected by circumstances outside Righthere’s control, including:
Acknowledgement, retry and cross-device cancellation information may also be delayed or fail to arrive.
You must not assume that a reminder was delivered, displayed, heard, acknowledged or cancelled merely because it was created in Nevö.
Nevö is a general-purpose reminder application. It is not designed, tested, certified or intended for diagnosing, preventing, monitoring, treating or managing any disease, medical condition or medical treatment.
Nevö must not be used as the sole or primary method for:
Nevö does not provide medical advice. Seek advice from a qualified healthcare professional for medical questions and use dedicated, appropriate systems where reliable delivery is required.
Users should avoid entering unnecessary health information or other sensitive personal information into reminder messages.
“User Content” means reminder text, nicknames and other information entered into Nevö.
You retain any rights you have in your User Content. You grant Righthere a limited, non-exclusive right to process, store, transmit and display User Content only as needed to provide, secure, maintain and improve the Service in accordance with the Privacy Policy.
You represent that you have the right or appropriate authority to provide the User Content and to send it to the intended recipient.
You remain responsible for User Content and for any consequences arising from content you create or send.
Personal-data processing is described in the Nevö Privacy Policy: https://nevo.righthere.fi/privacy.html
The Privacy Policy forms part of the information governing use of the Service but does not reduce any rights provided by applicable data-protection law.
Where required, Nevö will request permission before sending personal data to a third-party AI provider.
Because Nevö uses anonymous device identities, data deletion must normally be initiated from Settings → Delete data while the application still has access to the relevant anonymous identity. A data recovery code in Settings may help support locate records if the in-app path is unavailable; Righthere does not retain separate contact credentials that would allow an anonymous user’s records to be identified from an email request alone.
Any price for Nevö is shown in the applicable app store before purchase.
Payments, receipts and platform refunds are handled by Apple App Store or Google Play under their applicable terms and procedures.
Nothing in these Terms limits refund, conformity, repair, price-reduction, termination or other rights that cannot lawfully be excluded under applicable consumer law.
If Nevö later offers optional purchases or subscriptions, their price, duration and renewal terms will be shown before purchase.
We aim to keep Nevö available but do not promise uninterrupted or error-free operation.
We may perform maintenance, security updates, bug fixes and compatibility changes.
Updates may be required to continue using the Service safely or with supported operating systems and third-party platforms.
We may modify the Service where reasonably necessary, including for security; legal or regulatory compliance; operating-system or platform compatibility; technical maintenance; abuse prevention; or improvement of functionality.
Where required by applicable law, users will be informed of material changes and their available rights.
You may stop using Nevö at any time and may remove connections individually.
We may restrict or suspend access where reasonably necessary to protect users or the Service; investigate abuse or security incidents; comply with law or a binding authority request; prevent unauthorised access; or enforce these Terms.
We may terminate access for a material or repeated violation of these Terms.
Where reasonably possible and legally permitted, we will provide notice and an opportunity to correct the issue before termination.
Termination does not affect rights and obligations that arose before termination.
Nevö, including its software, design, branding, documentation and service technology, is owned by Righthere or its licensors and is protected by applicable intellectual-property laws.
These Terms grant you a limited, personal, non-exclusive, non-transferable and revocable right to use Nevö for its intended purpose.
You may not, except where applicable law expressly permits: copy, sell, rent, sublicense or distribute Nevö; reverse engineer or attempt to extract source code; remove ownership or attribution notices; use Nevö’s branding without permission; or use the Service to build or train a competing service through automated extraction.
Nevö relies on third-party services, which may include Google Firebase and Google Cloud; OpenAI; Apple platform services; Google Play services; and device speech-recognition, alarm and notification services.
Third-party services may be subject to their own terms and availability. We are not responsible for changes, outages or restrictions imposed solely by those providers, except where applicable law provides otherwise.
Nevö is provided as a general-purpose digital service.
We do not guarantee that every reminder will be interpreted, scheduled, delivered, displayed, sounded, acknowledged or cancelled correctly or on time.
However, nothing in these Terms excludes or restricts: mandatory consumer rights; liability that cannot lawfully be excluded; rights relating to defective digital content or services; or obligations expressly imposed by applicable law.
To the maximum extent permitted by applicable law, Righthere is not liable for indirect, incidental or consequential loss arising from:
This section does not limit liability for intentional misconduct, gross negligence, personal injury where liability cannot be excluded, or any other liability that applicable law does not permit us to exclude or limit.
For consumers, mandatory consumer-protection rights remain fully applicable.
We may update these Terms where necessary because of changes to the Service, law, security requirements or third-party platforms.
The current version will be published at https://nevo.righthere.fi/terms.html.
We will provide reasonable notice of material changes where appropriate. Where applicable law requires consent to a change, we will request it.
Continued use will not be treated as acceptance where applicable law requires another form of agreement.
These Terms are governed by Finnish law, excluding conflict-of-law rules.
If you are a consumer, this choice does not remove mandatory protections available under the law of your country of residence.
Please contact us first so that we can attempt to resolve a dispute.
Finnish consumers may also contact Finnish Consumer Advisory Services and submit eligible disputes to the Finnish Consumer Disputes Board.
A consumer may bring proceedings in any court available under mandatory applicable law.
Questions about these Terms:
Righthere Oy
petri@righthere.fi
tuki@righthere.fi