Delete your Nevö account and cloud data

Nevö creates a Firebase identity for each device (including anonymous sign-in). That identity is treated as your Nevö account for this device.

Delete from the app (recommended)

Open Nevö on the device whose data you want to delete
Tap the menu (⋮) → Settings
Tap Delete data and confirm

When the request succeeds, Nevö deletes cloud data for this device, clears local profile data for this session, and removes the Firebase identity so the app returns to setup.

Request deletion by email

If you cannot use the in-app path, email tuki@righthere.fi with subject “Nevö account deletion request” and include:

Your data recovery code from Settings (format NEVO-XXXX-XXXX), if you still have it
Your Nevö nickname
Approximate dates or times you used the app
Any pairing / device details you remember (for example names of connected devices)

Because sign-in is anonymous, the recovery code is the best way to locate matching records. We handle email requests without undue delay and normally within 30 days when we can identify the relevant data.

What is deleted

Firebase identity for the device (when deletion is started from the app)
Active pairings and connection links
Server-side reminder data and notification tokens
Profile / nickname stored for the Service

We may retain limited security or provider logs until they expire (typically up to 30 days), and information we are legally required to keep. Local reminder history on other household devices may remain until those users delete them.

Removing a single connection or stopping reminders is not the same as deleting your account and all related cloud data.